Sr. Director of Client Experience - Academies with Jen Collins

In this episode, I chat with Jen Collins about her role as Senior Director of Client Experience - Academies at Degreed.

While unpacking her role, we break down:

• The benefits of Academies, especially the social learning components
• Behavior change as the end goal of both Marketing & L&D
• How being a strategic partner often involves reframing a “no” to an offer of alternative solutions
• AND SO MUCH MORE!

ABOUT THE GUEST: 

Jen Collins is a learning strategist, consultant, speaker, and facilitator with a passion for talent development, in particular, skill-specific learning programs and academies. Today, she is Sr. Director of Client Experience - Academies at Degreed. She has consulted and facilitated learning experiences on a variety of topics for all levels of employees across B2B and B2C businesses, drawing on her combined experience in L&D and marketing to understand learner motivations and drive engagement. Jen has over 20 years of Marketing and Business Management experience, with a focus on talent development for the past five years. She lives at the Lake of the Ozarks and outside of work, Jen volunteers as an Emergency Medical Responder (EMR) and Fire Fighter for her local fire department.

 

WANT MORE OF JEN?

Connect with her on LinkedIn at: www.linkedin.com/in/learningwithjen/