Sr. Learning Program Manager with Susan Neva

In episode 41 of the Surveying the L&D Landscape podcast, I sit down with Susan Neva to unpack her role as a Sr. Learning Program Manager at Inuit.

During our conversation, we unpack:

• How she balances the skills of strategic and tactical thinking in her role
• How the ability to ask questions and navigate ambiguity has taken her performance from good to exceptional
• How improving course content requires patience and is like moving dirt up a mountain, one pile at a time
• AND SO MUCH MORE!

 

ABOUT THE GUEST:

Susan is a strategic and tactical L&D program manager who loves thinking about and planning learning strategy, leading collaborative decision-making, and implementing creative ideas and training solutions that drive behavior change.

With L&D experience in a variety of businesses and sectors at multinational companies like NASA, Google, Starbucks, and now Intuit, Susan has successfully designed and reviewed content – and improved processes – to turn around situations that have gone off track. Susan leads and influences projects cross-functionally while making risks visible. She is committed to constant learning, continuous improvement, and applying modern, robust methodologies that go beyond ADDIE and Kirkpatrick.

 

WANT MORE OF SUSAN?

Connect with her on LinkedIn: www.linkedin.com/in/susanneva/